Shipping policy

We ship throughout the United States with FedEx, UPS, DHL and USPS. We do not currently ship internationally.

Processing and delivery times

Orders normally ship 2 to 4 days after you place them, and most orders arrive 4 to 8 days from the time the order is placed. You can see the estimated ship and delivery dates for your own order on the product page before you buy.

Changes and cancellations

You have 12 hours from placing your order to request a change or a cancellation, including corrections to the shipping address. Email support@tacfender.com with your order number within that window. After 12 hours the order has entered fulfilment and can no longer be modified or cancelled.

Shipping cost

Standard shipping is free on every order within the United States, with no minimum. If a faster paid option is available for your address, it will be shown at checkout before you pay.

Tracking

You will receive a confirmation email with your tracking number as soon as your order ships. You can track your order here: https://tacfender.com/tools/track-order

If tracking shows your package as delivered but you cannot find it, first double-check the shipping address you entered at checkout, then check around your door, your building's parcel locker or mailbox area, and with neighbours, as carriers do occasionally leave a parcel next door by mistake. Please note that neither TACFENDER nor the carrier can change a delivery address once an order has been placed.

Packaging

Every order is packed in a strong box with internal protection to keep it safe in transit.

Delays

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or by events outside our control. If your order is significantly delayed, contact us and we will help track it down.

Contact

TACFENDER
Support: Monday–Friday, 9:00 AM – 6:00 PM (EST)
Email: support@tacfender.com